Pulse

Yext x Strategy Collective

Unlock Your Growth Blueprint for Multi-Location Healthcare

Pulse pairs the Yext platform with Strategy Collective’s proven multi-site healthcare playbooks to create one repeatable system for growth. The result is predictable, appointment-driven outcomes and ensures your practice is visible everywhere patients search—from Google to emerging AI-powered answer platforms like ChatGPT.

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  • 20-30% Average YOY Organic Growth
  • Appointment-Driven KPIs
  • Build Once, Deploy Everywhere
  • Playbooks, Not Dependencies

What’s Changing
(and What Isn’t):

New:

Your Yext subscription will be managed by Strategy Collective, providing immediate access to specialized support, enhanced reporting, and hands-on guidance through Pulse.


Why it matters:

Seamless renewal of your Yext subscription designed to keep your core software pricing similar—plus instant value for your team through smarter insights and strategic oversight.

Your lift: Minimal.

One quick intro call and a simple agreement, and you’re ready to go.

Program Overview

What is Pulse?

For multi-location healthcare, inconsistency is the enemy of growth. Pulse is a joint program from Yext and Strategy Collective that turns fragmented local marketing into a measured, repeatable system. We unify your location data, directory listings, reviews, and market playbooks to help you achieve predictable, appointment-driven outcomes. The result is real, measurable growth at scale. Build once. Deploy everywhere.

Platform + Playbook: A Partnership
Built for Results

Multi-site healthcare groups need more than just software — they need a repeatable system. This partnership delivers exactly that:

  • Yext provides the powerful, centralized technology.
  • Strategy Collective provides the expert-led playbooks and operational cadence.

Together, we install a single, powerful growth rhythm across all your markets, ensuring consistent execution and measurable outcomes.

Core Program Advantages

startup

Standardize with Speed.

Deploy one growth playbook across all locations and providers. This eliminates performance variance, strengthens governance, and ensures brand integrity at scale.
dashboard (1)

Accelerate De Novo and Add-On Value.

Rapidly integrate new locations and onboard providers onto the system, achieving brand alignment and measurable marketing impact in record time.
Frame 2

Achieve Faster Wins.

See tangible results from data cleanup, GBP optimization, and increased review velocity within the first 30–60 days.
focus

Focus on What Matters.

Appointments. Our reporting rhythm is tied to what matters—booked visits, not just clicks.
system-update

Operate with Confidence.

Our entire system is built for healthcare, with HIPAA-aware processes, role-based permissions, and full audit trails for total compliance.
ai

AI-Ready for What's Next.

Your data is continuously synced to the Yext publisher network, including emerging AI platforms like ChatGPT. We future-proof your presence, ensuring you're visible not just in searches today, but in the answers of tomorrow.
Products Included

The Technology Driving Your Growth

Pulse activates and optimizes your entire Yext technology stack, transforming individual tools into a single, cohesive growth engine. We manage the platform to ensure every component works in concert to achieve one primary goal: driving more appointments.

listings
Listings
Establish a single source of truth for all location and provider data. We ensure flawless accuracy across the digital ecosystem, eliminating duplicates and optimizing every profile for maximum visibility.
social
Social
Engage local communities with a consistent and on-brand voice. We manage a steady cadence of content, including Google Business Profile posts, with built-in guardrails to ensure every message is compliant and effective.
review
Reviews
Build a 5-star reputation that drives patient choice. We deploy automated workflows to generate more reviews, respond professionally at scale, and track sentiment to protect your brand.
Frame 3
Chat
Guide patients from question to conversion, 24/7. Our compliant, AI-powered chat answers common questions and seamlessly routes patients to the right service line or scheduling portal.
Frame 4
Pages
Convert high-intent search traffic into appointments. Scalable, templated location/provider pages with structured data and UTM discipline built-in.
competitor
Scout
Make smarter, data-driven decisions. We leverage Yext AI tools for AI-powered insights to identify content gaps, spot competitive trends, and uncover the next-best action to take in every market.

Find the Plan That’s Right for You

Choose the plan that fits your growth ambitions. All our plans are built on top of your existing Yext subscription and are designed to provide a new level of strategic support and measurable results.

Our Plans

Monthly
Annually
Foundation
Growth
Market Leader (Most Popular)
Pricing
Included with your Yext Subscription
$69 /entity/mo
$99 /entity/mo
Who it's for
For organizations that need a trusted partner to manage their Yext subscription and ensure a solid foundation.
Get Started
For organizations ready to actively manage their online reputation and turn their Google Business Profiles into patient acquisition channels.
Get Started
For organizations aiming for market leadership through a comprehensive local search and content strategy.
Get Started
Foundation
Pricing
Included with your Yext Subscription
Who it's for
For organizations that need a trusted partner to manage their Yext subscription and ensure a solid foundation.
Get Started
Growth
Pricing
$69 /entity/mo
Who it's for
For organizations ready to actively manage their online reputation and turn their Google Business Profiles into patient acquisition channels.
Get Started
Market Leader (Most Popular)
Pricing
$99 /entity/mo
Who it's for
For organizations aiming for market leadership through a comprehensive local search and content strategy.
Get Started
Foundation
Growth
Market Leader
Core Features
Yext Subscription Management
Dedicated Account Manager
Client Support Portal
Monthly "Beat" Performance Dashboard
Active Management & Growth
Proactive GBP Optimization (Posts, Q&A, Services, Photos)
Review Response Strategy & Execution
Advanced Local SEO & Reputation Reporting
Strategic Dominance
Localized Content & SEO Strategy
Proactive Citation Building & Cleanup
Quarterly Deep-Dive Strategy & Analytics Sessions
Save 15% with Annual Plan
Foundation
Growth
Market Leader (Most Popular)
Pricing (Annual)
Included with your Yext Subscription
$59 /entity/mo
$84 /entity/mo
Who it's for
For organizations that need a trusted partner to manage their Yext subscription and ensure a solid foundation.
Get Started
For organizations ready to actively manage their online reputation and turn their Google Business Profiles into patient acquisition channels.
Get Started
For organizations aiming for market leadership through a comprehensive local search and content strategy.
Get Started
Foundation
Pricing (Annual)
Included with your Yext Subscription
Who it's for
For organizations that need a trusted partner to manage their Yext subscription and ensure a solid foundation.
Get Started
Growth
Pricing (Annual)
$59 /entity/mo
Who it's for
For organizations ready to actively manage their online reputation and turn their Google Business Profiles into patient acquisition channels.
Get Started
Market Leader (Most Popular)
Pricing (Annual)
$84 /entity/mo
Who it's for
For organizations aiming for market leadership through a comprehensive local search and content strategy.
Get Started
Foundation
Growth
Market Leader
Core Features
Yext Subscription Management
Dedicated Account Manager
Client Support Portal
Monthly "Beat" Performance Dashboard
Active Management & Growth
Proactive GBP Optimization (Posts, Q&A, Services, Photos)
Review Response Strategy & Execution
Advanced Local SEO & Reputation Reporting
Strategic Dominance
Localized Content & SEO Strategy
Proactive Citation Building & Cleanup
Quarterly Deep-Dive Strategy & Analytics Sessions

* An "entity" is a billable record, such as a distinct location or a provider. For example, a single provider who practices at two clinics would be counted as two separate entities.

Available Add-Ons for Any Plan

Need to go deeper in a specific area? We offer a range of add-on services that can be scoped to your specific needs.
development

Yext Pages Development

Let us build and manage high-converting location, provider, and landing pages for you.
competitor

Yext Scout - Advanced Competitor & Market Intelligence

Unlock deeper insights into what your competitors are doing and where the market is heading.
gbp

Daily GBP Posting

Upgrade from weekly to daily posts for maximum visibility and engagement in competitive markets.
paid-media

Paid Media Management

Launch and manage localized ad campaigns to drive immediate patient volume.
website

Custom Website & Content Projects

Need a new section of your website built out or a specific content campaign developed? We can help.
leadership

Fractional Marketing Leadership

Get executive-level strategic oversight without the full-time cost. A Fractional VP of Marketing will help guide your team, set your growth strategy, and ensure all marketing efforts are aligned with your business objectives.
ai-power-content

Custom SEO & AI-Powered Content

Go beyond local search with advanced SEO programs. We develop custom strategies and leverage AI to create high-performing content that captures demand for your most valuable service lines.
support

1:1 GBP Verification, Suspension, Escalation Support

Receive Local GBP expertise and escalated support for Google Business Profile verifications, suspensions, and support escalations.
Onboarding & Success Milestones

Your Path to a Predictable Rhythm

Our process is designed for speed and impact, following a simple model: Audit → Prioritize → Sprint. Expect to see quick wins and initial results within the first 30–60 days.
Days 0–7

Kickoff & Alignment

Days 8–21

Foundational Data Health

Days 22–45

Activating the Growth Engine

The Goal:

Establish a clear baseline and a seamless technical transition of your Yext software subscription and contract to Pulse.

What Happens:

We start strong by defining your goals through Pulse, mapping a path forward, and securing access to all required platforms. Compliance and security are locked in from day one, giving your team confidence and clarity from the start.

What We Deliver:

  • Yext subscription transition and technical setup behind the scenes
  • Detailed project plan with success metrics
  • Confirmed compliance and security protocols
  • Full access to all platforms

The Goal:

Build a single source of truth for your brand online.

What Happens:

We benchmark and audit all locations, providers, and competitors, then (optionally) cleanse and standardize all location and provider data, removing duplicates and inconsistencies. This creates a solid foundation for growth and ensures your brand is accurately represented across every platform.

What We Deliver:

  • A comprehensive audit of your locations, providers, and competitors, delivering a clear benchmark of your current performance and immediate opportunities.
  • Cleaned and standardized dataset for all locations and providers
  • Removal of duplicate or conflicting listings
  • Baseline visibility and reputation report to track progress

The Goal:

Turn on the systems that build reputation and drive patient acquisition

What Happens:

Your growth engine is now predictable and self-sustaining. SOPs are in place, marketing cadences run smoothly, and a quarterly strategic rhythm is established to maintain consistent growth and maximize ROI.

What We Deliver:

  • Finalized SOPs for your team
  • Fully operational system with active marketing cadences
  • Quarterly strategic rhythm for continuous, scalable growth
Contracts & Support

A Simpler, More Powerful Partnership

Contracts & Value

Joining the Pulse program is seamless. Your Yext subscription renews through Strategy Collective via a new, straightforward agreement, keeping your core software pricing consistent. In return, you gain immediate, tangible value—including enhanced reporting, industry benchmarking, strategic reviews, and hands-on guidance from our healthcare marketing specialists.

Your New Support Model

With Pulse, support is elevated. You’ll have a dedicated Strategy Collective account manager as your main point of contact, plus direct access to our client portal for seamless communication. Through our firm, you gain access to a specialized pod of experts—covering local SEO, reputation management, web development, paid media, and social media—that works proactively to maximize your results.

Who is Strategy Collective?

Strategy Collective is the integrated operating arm that builds and runs the growth engines for multi-location healthcare. We were built to succeed where traditional agencies fail, replacing surface-level marketing with entrenched, cross-functional expertise. By combining deep knowledge of the healthcare market, operations, technology, practice and patient acquisition, we design and run the systems that generate a predictable, appointment-driven growth. We don’t just advise multi-location healthcare organizations like PE-backed platforms, MSOs, and DSOs—we are accountable for their results, delivering scalable, measurable success, location by location.

Frequently Asked Questions

The Pulse Program with Yext & Strategy Collective

This section answers common questions about the Pulse program and the introduction of Strategy Collective as your strategic partner to help you maximize the value of your Yext investment.

Getting Started

Q: Why is this partnership happening?

This partnership was created to provide your organization with specialized, hands-on strategic support. Pulse, our joint program with Yext, combines powerful technology with proven healthcare marketing playbooks. The goal is to turn fragmented local marketing efforts into a measured, repeatable system that drives predictable, appointment-driven results.

Q: What happens to my Yext contract and pricing?

To participate in the Pulse program, your Yext subscription will be renewed through Strategy Collective. This is a simple transition with no lift required from your team other than executing a new contracting agreement. Our goal is to maintain a similar pricing structure for your core software subscription.

This new arrangement provides immediate value, including enhanced reporting setup, industry benchmarking, strategic account reviews, and ad hoc support from our healthcare-specialized experts for tasks like GBP verification and Yext product optimization.

Q: Who is Strategy Collective? 

Strategy Collective is a growth partner specifically for multi-site healthcare organizations—from independent physician groups to health systems. They act as part agency and part operating arm to help provider groups turn marketing into a scalable system. They are Yext experts who specialize in serving growth-stage healthcare organizations across 10–300+ locations, including MSOs, DSOs, and specialty practices.

Q: Do I have to do anything right now?

Just a quick intro call with Strategy Collective (you can schedule with us here). We’ll align on your goals and share how Pulse can support them.

Program Details: Pulse

Q: What is the Pulse program? 

Pulse is a joint program from Yext and Strategy Collective that turns fragmented local marketing into a measured, repeatable system. We unify location data, directory listings, reviews, and market playbooks so multi-site healthcare organizations—from independent physician groups to health systems—achieve predictable, appointment-driven outcomes, not one-off bursts.

Q: What Yext products and marketing functions are included? 

The Pulse program is designed to manage and optimize your entire local digital presence. This includes strategic management of Yext products like Listings, Reviews, Pages, Social, and Scout to drive growth.

The program focuses on six core areas:

  • Data Health & Coverage: Governance of location and provider data, including cleanup of duplicates and standardizing categories.
  • GBP Excellence at Scale: Full optimization of Google Business Profiles, including posts, Q&A, services, and photo hygiene.
  • Reputation System: Implementing review acquisition flows and developing response playbooks.
  • Local Demand Plays: Using priority keyword maps and location-level landing pages to drive demand.
  • Measurement & Rhythm: Providing weekly, monthly, and quarterly reports focused on appointment-led KPIs, not just clicks.
  • Enablement & Governance: Creating SOPs, brand guardrails, and onboarding kits for new locations to ensure consistency.
Q: What is the new support model?

Your support path is enhanced through our partnership. You will have a dedicated Strategy Collective account manager as your primary point of contact. You also gain access to our client portal for direct communication with our team, which includes a pod of healthcare marketing experts specializing in local SEO, reputation management, creative, web development, paid media management, and social media.

Q: What does the onboarding process look like? 

Our process is designed for speed and impact: Audit → Prioritize → Sprint. You can expect to see quick wins and initial results within the first 30–60 days. During this time, we will also build the foundation for long-term success by standardizing playbooks, SOPs, and reporting dashboards.

Operations & Logistics

Q: How is patient data and HIPAA compliance handled? 

Strategy Collective is built for the complexities of healthcare. We offer healthcare-native execution with a deep understanding of compliance and security. Our team operates with full HIPAA awareness and an enterprise-ready security posture. All work is managed within Yext’s secure platform, and a Business Associate Agreement (BAA) will be in place as required.

Q: Who should I contact to learn more?

Please reach out to Jeff Cohen (Director of Strategic Partnerships, Yext - jcohen@yext.com). They will be happy to answer any other questions from Yext and help schedule an introduction with the Strategy Collective team. Ready to get introduced now? Schedule directly with Strategy Collective here.

Ready to Put Your Growth on a Predictable Beat?

A quick intro call with our team is the best way to get started. We’ll align on your goals and share exactly how the Pulse program can support them

Schedule Your Intro

Prefer to start with your Yext team? Please reach out to Jeff Cohen (Director of Strategic Partnerships, Yext - jcohen@yext.com). Jeff will be happy to answer any other questions from Yext and help schedule an introduction about Pulse with the Strategy Collective team.

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